[RCU] My roundcube email

[Sharon Canovali]

Hi!
I'm wondering if anyone can help me get my email straightened out. I've had
challenges from the start and greatly fear I've lost business because it's
the address on my business cards, but I am unable to receive ANY emails.
The account is so clogged emails won't even load. I can't even clean it up,
or do anything. 😔
I appreciate any help you can give. Thank you, so much.

[Maarten]

roundcube is just a mail client, do you see any mails being received in
your maillogs by your mta(postfix, sendmail,..?) If you do but no mail
is showing up or loading into you client that the problem could be a
problem with your roundcube config or a problem with your imap server
setup to retrieve the mails into your client. When was it last working,
did you change anything?

Post by Sharon Canovali
Hi! 
I'm wondering if anyone can help me get my email straightened out.
I've had challenges from the start and greatly fear I've lost business
because it's the address on my business cards, but I am unable to
receive ANY emails. The account is so clogged emails won't even load.
I can't even clean it up, or do anything.  😔
I appreciate any help you can give. Thank you, so much. 
_______________________________________________
Roundcube Users mailing list
http://lists.roundcube.net/mailman/listinfo/users

[Thomas Bruederli]

Dear Sharon

I think you wrote to the wrong people. We don't host your e-mails and we're
not responsible for the system you're using to access them. Please contact
your internet hosting provider or IT responsible for first level support.
If you don't know who this might be please review your bills and see who
you are paying for email or web hosting services.

Roundcube is not a service but free software which your hosting provider
installed on their servers.

Best regards,
Thomas

Post by Maarten
roundcube is just a mail client, do you see any mails being received in
your maillogs by your mta(postfix, sendmail,..?) If you do but no mail is
showing up or loading into you client that the problem could be a problem
with your roundcube config or a problem with your imap server setup to
retrieve the mails into your client. When was it last working, did you
change anything?
Hi!
I'm wondering if anyone can help me get my email straightened out. I've
had challenges from the start and greatly fear I've lost business because
it's the address on my business cards, but I am unable to receive ANY
emails. The account is so clogged emails won't even load. I can't even
clean it up, or do anything. 😔
I appreciate any help you can give. Thank you, so much.
_______________________________________________
_______________________________________________
Roundcube Users mailing list
http://lists.roundcube.net/mailman/listinfo/users

[Sharon Canovali]

Yes, I understand that. I just Googled to trying to find a solution and
found this group. My provider is discounted and doesn't offer any help.
I'll hire someone locally or just give up. Thank you, all.

Post by Thomas Bruederli
Dear Sharon
I think you wrote to the wrong people. We don't host your e-mails and
we're not responsible for the system you're using to access them. Please
contact your internet hosting provider or IT responsible for first level
support. If you don't know who this might be please review your bills and
see who you are paying for email or web hosting services.
Roundcube is not a service but free software which your hosting provider
installed on their servers.
Best regards,
Thomas

Post by Maarten
roundcube is just a mail client, do you see any mails being received in
your maillogs by your mta(postfix, sendmail,..?) If you do but no mail is
showing up or loading into you client that the problem could be a problem
with your roundcube config or a problem with your imap server setup to
retrieve the mails into your client. When was it last working, did you
change anything?
Hi!
I'm wondering if anyone can help me get my email straightened out. I've
had challenges from the start and greatly fear I've lost business because
it's the address on my business cards, but I am unable to receive ANY
emails. The account is so clogged emails won't even load. I can't even
clean it up, or do anything. 😔
I appreciate any help you can give. Thank you, so much.
_______________________________________________
_______________________________________________
Roundcube Users mailing list
http://lists.roundcube.net/mailman/listinfo/users

_______________________________________________
Roundcube Users mailing list
http://lists.roundcube.net/mailman/listinfo/users

[Maarten]

Are you seeing any mailing coming in in your maillogs? Are you able to
retrieve your email with thunderbird via imap?

Post by Sharon Canovali
Yes, I understand that. I just Googled to trying to find a solution
and found this group. My provider is discounted and doesn't offer any
help. I'll hire someone locally or just give up. Thank you, all. 
Dear Sharon
I think you wrote to the wrong people. We don't host your e-mails
and we're not responsible for the system you're using to access
them. Please contact your internet hosting provider or IT
responsible for first level support. If you don't know who this
might be please review your bills and see who you are paying for
email or web hosting services.
Roundcube is not a service but free software which your hosting
provider installed on their servers.
Best regards,
Thomas
On Mon, Feb 5, 2018 at 7:22 PM, Maarten
roundcube is just a mail client, do you see any mails being
received in your maillogs by your mta(postfix, sendmail,..?)
If you do but no mail is showing up or loading into you client
that the problem could be a problem with your roundcube config
or a problem with your imap server setup to retrieve the mails
into your client. When was it last working, did you change
anything?

Post by Sharon Canovali
Hi! 
I'm wondering if anyone can help me get my email straightened
out. I've had challenges from the start and greatly fear I've
lost business because it's the address on my business cards,
but I am unable to receive ANY emails. The account is so
clogged emails won't even load. I can't even clean it up, or
do anything.  😔
I appreciate any help you can give. Thank you, so much. 
_______________________________________________
Roundcube Users mailing list
http://lists.roundcube.net/mailman/listinfo/users
<http://lists.roundcube.net/mailman/listinfo/users>

_______________________________________________
Roundcube Users mailing list
http://lists.roundcube.net/mailman/listinfo/users
<http://lists.roundcube.net/mailman/listinfo/users>
_______________________________________________
Roundcube Users mailing list
http://lists.roundcube.net/mailman/listinfo/users
<http://lists.roundcube.net/mailman/listinfo/users>
_______________________________________________
Roundcube Users mailing list
http://lists.roundcube.net/mailman/listinfo/users

[Benny Pedersen]

Post by Sharon Canovali
I appreciate any help you can give. Thank you, so much.

ask your email provider, roundcube is just a mail user agent not a
mailhosting server

your problem is not roundcube